Funds are administered on a “dedicated team” basis, where each client is allocated a team of administrators who are led by an administration manager, who is the principal point of contact for any administration queries. We provide a quality service and offer a comprehensive range of products and services which include the following:

•  Online access to our products portal, NBC-LAND;
•  Electronic client interfaces for a range of data uploads;
•  Fund accounting services including financial statements
•  Full benefit payment services including automated SARS interfaces;
•  Integrated reporting to all fund stakeholders including trustees, employer representatives and members;
•  Cash-flow and administration reporting;
•  Investment reporting;
•  Online complaints reporting;
•  Full range of member communication services;
•  Management of all disaster recovery services;
•  Reporting to South African Reserve Bank;
•  Pensioner administration and pensioner payroll payments;
•  Management and administration of unclaimed benefits;
•  Document management services.